Vinted Members Express Displeasure Regarding Size Updates
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
This online marketplace has revised its measurement guidelines for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Backlash
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category versus the original listing due to the recalibration.
The platform stated the revised method more closely matches comparable marketplaces.
It has advised users to review their products and manually change the size when needed, which has left users frustrated.
Sizing System Updates
Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
Shopper Experiences
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, from Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Manual Updates
Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update to its shipping options due to shopper criticism.
